Housecall Pro is one of the most widely used field-service platforms for home-service and trades businesses, with a very large review base. It bundles scheduling, dispatch, invoicing, payments and customer management with strong QuickBooks integration, and is known for being easy to adopt — though phone support is gated to the top plan.
Pros & cons
Pros
- Easy all-in-one workflow that streamlines operations
- Strong QuickBooks integration that cuts double entry
- Very large, positive user base
Cons
- – Mobile app can be glitchy at times
- – Billing/cancellation complaints; phone support only on the top plan
What users really rate it
Our 4.7/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.7 / 5 | 2,742 |
| G2 | 4.3 / 5 | 201 |
| Consensus | 4.7 / 5 | 2,943 total |
Housecall Pro pricing
Housecall Pro starts at $79/mo (Basic), with Essentials $189/mo and MAX $329/mo, plus a free trial. Note that phone support and some advanced features are reserved for higher tiers.
Key features
- Dispatch & scheduling
- Technician mobile app
- Flat-rate price book
- Invoicing & payments
- Service agreements
- QuickBooks / accounting sync
How Housecall Pro compares
See Housecall Pro next to the other Plumbing Software we reviewed:
JobberOur score 88/100 · 4.6/5 users
ServiceTitanOur score 84/100 · 4.4/5 users
WorkizOur score 83/100 · 4.5/5 users
Service FusionOur score 81/100 · 4.2/5 users
See the full Plumbing Software comparison
Housecall Pro head-to-head
Direct comparisons with the alternatives buyers weigh most:
Housecall Pro FAQ
Is Housecall Pro good for plumbers?
Yes — it is a top pick for small-to-mid plumbing and home-service shops that want fast setup, a strong mobile app and QuickBooks sync.
Does Housecall Pro include phone support?
Live phone support is gated to the top MAX plan; lower tiers rely on chat/email. Factor that in if phone support matters to you.
How we rate Housecall Pro. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Housecall Pro?
Check current pricing and plans on the official site.