Mindbody is the best-known platform in the category, offering comprehensive scheduling, memberships and integrated payments plus a large consumer marketplace and app that can drive discovery. That breadth and reach come at a premium price, and reviewers consistently flag support quality and value.
Pros & cons
Pros
- Comprehensive all-in-one with integrated payments
- Large consumer marketplace and app aids discovery
- Scales to larger studios and chains
Cons
- – Support is slow and increasingly automated
- – Expensive with weak value for money
- – Recurring billing complaints
What users really rate it
Our 4.0/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.0 / 5 | 2,993 |
| G2 | 3.7 / 5 | 492 |
| Trustpilot | 4.0 / 5 | 2,044 |
| Consensus | 4.0 / 5 | 5,529 total |
Mindbody pricing
Mindbody starts around $79/mo (Starter, flat rate), with higher Accelerate and Ultimate tiers requiring a custom quote and no free trial. The consumer marketplace can add value for discovery, but reviewers rate value-for-money below the category average.
Key features
- Recurring billing
- Class scheduling & booking
- ◑ Member mobile app (add-on/tier)
- – Free tier or free trial
- ◑ Workout & performance tracking (add-on/tier)
- Public starting price
How Mindbody compares
See Mindbody next to the other Gym Management Software we reviewed:
PushPressOur score 89/100 · 4.8/5 users
GymdeskOur score 86/100 · 4.8/5 users
Exercise.comOur score 85/100 · 4.4/5 users
WodifyOur score 83/100 · 4.5/5 users
See the full Gym Management Software comparison
Mindbody head-to-head
Direct comparisons with the alternatives buyers weigh most:
Mindbody FAQ
Why is Mindbody rated lower here despite being the market leader?
Our editorial score reflects the independent, small-to-mid operator: Mindbody is powerful and far-reaching, but its cost, value and support draw consistent criticism, so leaner tools rank higher for that buyer.
Does Mindbody bring in new customers?
Its consumer marketplace and app can help studios get discovered, which is a genuine differentiator versus back-office-only tools.
How we rate Mindbody. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Mindbody?
Check current pricing and plans on the official site.