Shopmonkey brings estimates, inspections, parts, scheduling, invoicing, and QuickBooks sync into one connected interface. Reviewers value its ease of use and support but flag higher pricing for small shops and some features that still feel in development.
Pros & cons
Pros
- Easy-to-learn, intuitive interface across the whole workflow
- Highly responsive, knowledgeable customer support
Cons
- – Pricing runs high, especially for small shops
- – Inventory and parts-pricing features feel underdeveloped
What users really rate it
Our 4.6/5 consensus is weighted by review volume across the public sources below (captured Jul 2026). We aggregate the numbers rather than send you off to a single site.
| Source | Rating | Reviews |
|---|---|---|
| Capterra | 4.6 / 5 | 265 |
| Consensus | 4.6 / 5 | 265 total |
Key features
- Estimates & repair orders
- Digital vehicle inspection
- Parts & labor catalogs
- Scheduling/workflow
- Invoicing & payments
- QuickBooks sync
How Shopmonkey compares
See Shopmonkey next to the other Auto Repair Shop Software we reviewed:
TekmetricOur score 91/100 · 4.7/5 users
AutoLeapOur score 89/100 · 4.8/5 users
Shop-WareOur score 86/100 · 4.8/5 users
ProtractorOur score 80/100 · 4.6/5 users
See the full Auto Repair Shop Software comparison
Shopmonkey head-to-head
Direct comparisons with the alternatives buyers weigh most:
How we rate Shopmonkey. The user rating is a consensus we calculate across public review platforms (weighted by volume); our score is a transparent 100-point rubric. We may earn a commission if you sign up through our link, at no cost to you — it never affects our rating. Read our methodology →
Ready to try Shopmonkey?
Check current pricing and plans on the official site.